Background

Tesco takes protecting colleagues, customers and their business very seriously. However, like any major organisation, there are occasions where they face the risk of things going wrong, or we are unaware of malpractice taking place. Their Code of Business Conduct makes clear that as a business, wherever they operate, they will always abide by the law.

Approach

To provide a free professional, confidential and secure service that enables suppliers and their staff to raise concerns of suspected wrongdoing. To make it easier for any concerns to be raised 'Protector Line' is a confidential telephone and email service, which allows concerns to be raised at the earliest stage. It is important that Tesco and their suppliers work together to encourage a culture of honesty and accountability in order to prevent such situations occurring, and to address them if they do occur.

What is the Protector Line?

The Protector Line is a way for suppliers and their staff to disclose information that relates to suspected wrongdoing or dangers at work relating to Tesco. These may include:

  • Colleagues offering, taking or soliciting bribes;
  • Financial fraud or mismanagement;
  • Unauthorised disclosure of confidential information;
  • Criminal activity; Miscarriages of justice;
  • Danger to health and safety;
  • Supplying food unfit for consumption;
  • Colleagues discarding damaging materials into the environment;
  • Failure to comply with legal or professional obligation or regulatory requirements;
  • Mis-selling or price fixing of products;
  • Mis-reporting performance of the business;
  • Negligence;
  • Breach of our internal policies and procedures including our Code of Business Conduct;
  • Conduct likely to damage our reputation;
  • The deliberate concealment of any of the above matters.

New Report

After clicking the button below, you will be presented with some questions to guide you through the reporting process.

Existing Report

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Case Number:

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1) Introduction

Please enter your full Company Name *

Where is the incident occurring? Please ensure you put in the full postal address including country, and department/store details if applicable. *

What is your relationship to this company? *







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2) Incident Subject

Please select a subject title for the incident *

Do you know for sure that the incident is happening or is it a suspicion? *



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3) People Involved

Please identify the person(s) involved in this incident: *

If not known please enter N/A in first Title field

TitleFirst NameLast NamePosition in Company
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Do you think/know that a supervisor or manager is involved? *



Do you think/know that a supervisor or manager is aware of this incident? *



Are there any witnesses to this incident? *



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4) Incident Schedule

When did the incident first occur and state whether this is the exact date/time or an approximate?

Date:Time:Exact or Approx?
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Did it happen just once or is it on-going? *


Does it happen at any particular time of the day/week, if so when? *

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5) Incident Specifics

Please describe how you became aware of the incident? *

Please describe in detail exactly what is happening? Use full names when describing people rather than using he/she, him/her. *

Have you reported this matter to anyone within your company? If so to whom & what actions, if any, have been taken as a result?

Do you think any outside parties are involved? If so please provide full details.

Do you think anyone has tried to conceal this incident? If yes, state who and how they have tried to conceal it.

What, in your view, would be the best way for your company to investigate and resolve the incident?

Do you have any documents that support your report or explain it in more detail which you would be able to upload here?

Please make sure uploaded documents do not contain your personal data if you have chosen to remain anonymous as these will be sent directly to your employer.

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6) Your Details

Expolink understands you may wish to remain anonymous but we would encourage you to give us your contact details in case further information is required. If you do provide your details to us they will not be passed to your employer unless you specifically give us your permission to do so, and they will be kept secure at all times. If you don't want to provide your full contact details it would be helpful if you could provide a non-company email address so that we can contact you with updates from your employer and also to ask for further details that might help in the investigation. This is optional but recommended. Any email address you give us will not be provided to your employer or anyone outside of Expolink.

Expolink understands you may wish to remain anonymous, where legislation allows, but we would encourage you to provide your details as this makes it much easier for your case to be investigated. If you do provide your details, they will not be passed to your employer unless you give us your permission to do so below, and they will be kept secure at all times.

Title






First Name

Last Name

Email Address

Telephone

Permission *

Do we have your permission to pass on your contact details to your employer? If you answer "No", any details you have given to Expolink will be kept completely secure and your employer will not know who you are.


Anonymity

If you have decided to remain anonymous, could you explain why?

By pressing submit, you are consenting to the processing of the data contained within this report.

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