Welcome to Axiata's Speak Up site.

Uncompromising Integrity is one of the core values embraced by Axiata and its operating companies/subsidiaries. We are committed to upholding the highest standards of lawful and ethical conduct, by demonstrating honesty, fairness and accountability in all our dealings. If you are aware of actual or suspected misconduct, illegal or unethical behaviour, or have a concern - Speak Up.

Please feel confident that you will not suffer for raising concerns in good faith, and we do not tolerate any form of retaliation against you for Speaking Up.

This confidential reporting website is hosted and operated by Expolink, a leading independent hotline service provider appointed by Axiata to support its groupwide Speak Up programme. If you wish to report by phone, click on this link to obtain a local number in your country. Both web and phone options are available 24 hours a day, 7 days a week, and can be used by employees, suppliers, business partners, contractors, customers and other stakeholders.

Reports received by Expolink will be forwarded to Axiata Group's Investigation Team, who will ensure the reports are dealt with in a professional and confidential manner. You will be asked to provide your name and contact information but anonymous reports will be accepted. If you choose to remain anonymous, please include as much factual details as possible in your report. Reports that are vague and lacking factual details are difficult to investigate.

Please check back on this site regularly using the Case Number and Password (generated when you submit your report) for follow up questions from the Investigations Team. You can also provide further information or get status update of your disclosure using the site. Please note that in the event the Investigations Team had contacted you but did not receive further evidence/information from you within 14 days, and there is no other way to independently corroborate the allegation/concern made by you, the Investigations Team may be forced to close your report on the basis that investigation cannot be conducted.

Note: If you are making an enquiry or raising a concern about customer service or billing related, please click here

New Report

After clicking the button below, you will be presented with some questions to guide you through the reporting process.

Existing Report

View feedback or provide additional information.

Case Number:


1) Introduction

Where are you located? *

Provide the full company name where the issue occurred *

Where did the issue occur? Provide full details including city & country *

What is your relationship to this company? *

How did you hear about this service? *

Select type of issue *

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2) Person(s) Involved

Identify the person(s) involved in the issue and indicate each person(s) role in the issue: *

If not known please enter N/A in first Title field

Subject, Victim or WitnessFull NamePosition In Company
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Is management aware of this issue? *

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3) What happened?

Use this area to describe the issue in more detail, such as: How did you become aware of the issue? The date, time and name of the person(s) involved in the issue? Was the issue recurring or one-off? Did anyone try to cover up the issue? *

Have you reported this issue to HR, Internal Audit, Management or someone in the company? If yes, to whom you reported & what actions were taken as a result of your reporting? *

If you have any documents that may help us to better understand your issue, please upload them.

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4) Your Details

Axiata and Expolink understands you may wish to remain anonymous, where legislation allows, but we would encourage you to provide your details as this makes it much easier for your issue to be investigated. Your details shall be kept confidential and revealed only to the persons in charge of the investigation in order to facilitate communication. Axiata does not allow reprisals of any kind against those who report in good faith. Should you choose to remain anonymous, no attempt will be made to determine your identity through electronic means. However, the only way we will be able to communicate with you is through this report. Please make sure to re-visit this site regularly using the Case Number and Password (generated when you submit your report) to check for follow up questions from us or to supply us with additional information that you may have.

Do you wish to remain anonymous? *

Anonymity *

If you have decided to remain anonymous, could you explain why?

By pressing submit, you are consenting to the processing of the data contained within this report.

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