Welcome to Axiata's Speak Up site.
Uncompromising Integrity is one of the core values embraced by Axiata and its operating companies/subsidiaries. We are committed to upholding the highest standards of lawful and ethical conduct, by demonstrating honesty, fairness and accountability in all our dealings. If you are aware of actual or suspected misconduct, illegal or unethical behaviour, or have a concern - Speak Up.
Please feel confident that you will not suffer for raising concerns in good faith, and we do not tolerate any form of retaliation against you for Speaking Up.
This confidential reporting website is hosted and operated by Expolink, a leading independent hotline service provider appointed by Axiata to support its groupwide Speak Up programme. If you wish to report by phone, click on this link to obtain a local number in your country. Both web and phone options are available 24 hours a day, 7 days a week, and can be used by employees, suppliers, business partners, contractors, customers and other stakeholders.
Reports received by Expolink will be forwarded to Axiata Group's Investigation Team, who will ensure the reports are dealt with in a professional and confidential manner. You will be asked to provide your name and contact information but anonymous reports will be accepted. If you choose to remain anonymous, please include as much factual details as possible in your report. Reports that are vague and lacking factual details are difficult to investigate.
It's also important to check back on this site regularly using the Case Number and Password (generated when you submit your report) for follow up questions from the Investigation Team. You can also provide supplement information or get status update of your report in this way.
Note: If you are making an enquiry or raising a concern about customer service or billing related, please click here